Optimise retail and services positioning by tracking where and how passengers move. Establish walking, shopping patterns and boarding procedures to better understand passenger behaviour and make more informed planning decisions. Combine with concession sales data from CA+ to optimise resource and tenancy allocation, product placement and benchmark performance.
Airport queues frustrate passengers, adds stress and directly impacts retail spend.
Understanding and optimising passenger flow have become critical to improving service levels, boosting revenue opportunities and enhancing the overall kerb to gate journey.
What Bliptrack can do for your airport
Increase non aviation revenue
Improve the travel experience
Queue measurement enables airports to evaluate KPIs and comply with agreed SLAs. Connect directly to 20/20 Intelligent Flight Information System, 20/20 FIDS, to provide accurate queue waiting times and reduce frustration. Real-time waiting times keeps passengers informed and relaxed, improving their airport experience.
Make better staffing decisions
Accurately scale resources by using live forecasts based on fully automated data mining. Gain insight on how to efficiently plan future staffing with our long term automatic prediction of passenger volumes. Tap into historic data, future schedules, growth predictions, events and holidays for more accurate forecasts.
Anita Filli, Project Manager Land-side Operations
“Genève Aéroport (GVA) has been able to reduce waiting times by half and increase satisfactory performance days to five time its previous level.”