Energy Retail Billing, CRM & CollectionsGentrack Velocity is a complete billing, CRM and revenue assurance software solution designed for electricity and gas retailers in both competitive and regulated markets. Its specialist capabilities are proven in over 40 utilities and provide the tools energy retail companies need to configure and streamline workflows, while transforming the customer experience and delivering innovative tariffs to maximise the benefits of smart grid and smart metering technologies.
At the heart of Gentrack Velocity is a powerful utility billing engine with proven scalability and resilience to support utilities of all sizes. It is one of the few global utility billing and CRM products that offers a true multi-utility platform for utilities and is considered a leader in its ability to integrate mass market and Time of Use (TOU) billing processes into one complete solution.
The Velocity billing system also includes a set of integrated CRM tools to enable energy retailers to manage all aspects of customer prospecting, acquisition and management. The potential to rapidly grow customer numbers and to offer new products to customers is an integral component of Gentrack Velocity - as is the ability to educate and engage with customers in new ways to drive energy conservation initiatives.
For more information on Gentrack Velocity for your energy retail business, request a brochure here.