Water UtilitiesAlong with its proven tools for energy utilities, Gentrack Velocity is also a highly integrated billing, collections and CRM solution with specific capabilities developed for water utility management. Gentrack Velocity’s best of breed water billing and revenue management solution is a powerful customer centric system supporting multiple products and services including water, waste water and sewerage.
Its focus on low administration costs, improved operational efficiency and its platform independence make it an affordable solution for water utilities, minimising costs to serve. Gentrack Velocity also boasts proven CRM capabilities to enable new levels of customer engagement that support water conservation strategies and emerging water demand response initiatives.
Gentrack Velocity for water utilities offers a 360 degree customer view of all customer relationships and meter assets, along with extensive workflow and integration tools to:
- streamline billing, collections and customer management activities
- deliver web based customer self-service portals
- offer flexible credit paths and customer payment options
- automate data exchange between enterprise systems
An overview of Gentrack Velocity's water utility management capabilities is available at the following link:
Gentrack also offers a specialist Meter Data Management solution for water utilities - mDATA21. An overview of mDATA21 is available at the following link:
Click here for more information on Gentrack Velocity and mDATA21 for Water.