Whitepapers
 | All for One and One for All - a Common ERP Misconception - 776KB This paper examines the themes common to ERP project failure and options available to utilities to minimise implementation risks |
| Smart Grid - 781KB Why the race to success is no longer a sprint |
| Reducing Utility Bill Arrears - 143KB A new dawn for prepay metering |
| Make me a compelling offer! - 143KB Find out how you can use CRM systems in the energy sector to create compelling offers that will appeal to customers and encourage them to remain loyal to your brand |
| Can CRM lower your cost to collect? - 148KB CRM-enabled strategies utilities can use to drive costs down and encourage quicker payment |
| Network Agility - 162KB How innovative billing and pricing solutions can deliver the added agility to successfully navigate this rapidly evolving energy environment |
| Smart Bills - 109KB Smarter Meters? What About Smarter Bills? |
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Connecting with the New Debtor - 114KB
Part 3 of 3 Smarter Credit and Collections |
| Working Smarter - 76KB Part 2 of 3 Smarter Credit and Collections |
| Working Smarter with Credit and Collections - 110KB Part 1 of 3 Smarter Credit and Collections |
| MDMS before or after Advanced Metering - It's all a matter of timing - 91KB Advanced Metering is here! But what value can a MDMS add to the deployment? |
