Gentrack Self-service Portal
Customers’ expectations are transcending the traditional channels used to engage and communicate with their utilities. Modern utilities are now transforming the art of customer self-service, where true cost-to-service benefits can be extracted through the use of mobile and web-based technologies. And the ability of utilities to meet customers’ evolving expectations is only likely to become more challenging as households and businesses grow hungry for information and the tools that will help them achieve savings on their next energy and water bill.
Gentrack’s Portal Solution is available off-the-shelf, delivering self-service capabilities designed and built specifically for energy and water utilities.
The Gentrack Portal provides a fully functional web-portal integrated with Gentrack Velocity, based around a set of proven web services and a contemporary User Interface, making available to customers a mix of account, customer and usage information on a 24×7 basis.
For more information of Gentrack’s Portal solution and integration with Gentrack Velocity, please complete an enquiry form or contact your Gentrack Account Manager.