Site Map
Home
- Welcome to Gentrack
Welcome to Gentrack - a developer and provider of specialist software solutions for energy, water and airport utilities.
About Us
- Who is Gentrack?
Gentrack has an extensive history of developing, implementing and supporting its 'best of breed' software for energy, water and airport utilities around the world. Find out more here.
- Gentrack Executive
Meet Gentrack's Executive Team - John Clifford, Leigh Warren, James Docking and Cesare Tizi.
- Company History
Find out more about Gentrack's history.
- Meet our Owners
Meet Gentrack's owners - Landis+Gyr Holdings and ANZ Capital.
- Eco i.t.
Find out about our Eco i.t. programme and how we are reducing the environmental footprint of our business.
- Work for Us
Find out about working at Gentrack.
- Contact Us
Contact details for Gentrack's global head office in Auckland, New Zealand and local support offices in Melbourne, London, Manchester and Orlando, Florida.
- Enquiry Form
Want to know more about the Gentrack company and software solutions? Fill in our enquiry form for more information.
- Site Map
Solutions
- Energy
Gentrack has proven billing and CRM software solutions to support retail, distribution and integrated utility businesses in regulated and deregulated energy markets. Find out more here.
- Energy Retail
Billing, CRM and revenue assurance solutions for Energy Retailers.
- Interval Billing
C&I billing and CRM tools for energy retailers.
- Prepay Billing
Find out how Gentrack's prepay billing solution can support a reliable and resilient prepay metering service.
- Energy Distribution
Solutions for Energy Distributors/Network companies
- Broadband Billing and CRM
Find out about Gentrack Velocity's transaction billing and CRM features supporting a multitude of products and services including broadband.
- Demand Response Billing
Find out more about Gentrack's demand response billing solution
- Solar PV
Gentrack offers billing software solutions to support Green Energy Schemes including Solar PV.
- Cloud Solutions
Find out more about deploying Gentrack Velocity billing and CRM software in the Cloud.
- Software as a Service
Find out more about Gentrack's Software as a Service Agreement options.
- Water
Powerful customer centric software solutions supporting water conservation efforts and customer management activities for water retailers.
- Heating Schemes
Find out more about Gentrack's tools for managing district heating, cooling and energy schemes.
- Airports
A complete suite of airport information system software including AODB, FIDS, RMS, CUPPS and more.
- Gentrack Velocity
Billing, CRM, MDMS and revenue assurance software for energy and water utilities.
- GentrackNOW!
An off-the-shelf billing, CRM and collections solution for small and start-up utilities.
- mDATA21
Specialist meter data management software to support Advanced Metering (AMI) and Advanced Meter Reading (AMR).
Services
- Gentrack Services
Professional Services - offering energy and water market expertise.
- Business Consulting
Gentrack's Business Analysts have the skills to support business efficiency reviews, business process reengineering and more.
- Project Services
Project Management, Solution Scoping, Discovery and Design and more.
- Industry Consulting
Industry Consulting services for energy and water markets.
What's New
- Recent News
- Gentrack ready to support NSW energy market transformation
Gentrack is counting on its past experience in the privatisation of Utility assets in Australia and New Zealand to provide support to the NSW energy industry.
- Gentrack Launches Settlements and Submissions Solution for Energy Utilities
Gentrack announces the release of its new Gentrack Velocity Market Settlements and Submissions solution for energy utilities.
- Gentrack: Building smarter communities with specialist CRM tools for energy utilities
Find out how Gentrack's specialist CRM software is supporting smart grid initiatives.
- Bradley International Airport upgrades to latest 20/20 Flight Display System from Gentrack
Gentrack announced today the successful deployment of its latest 20/20 Multi-User Flight Information System (MUFIDS) and Airport Operational Database (AODB) at Bradley International Airport.
- Australian Water Utilities invest in Gentrack Software
Gentrack has continued to take a lead in reforming water industries across Australia with reforms in Tasmania and Queensland resulting in a renewed level of demand for specialist water billing and CRM software such as Gentrack Velocity...
- Melbourne Airport increases operational efficiency with latest 20/20 software from Gentrack
Gentrack announces that its latest Resource Management System is now live at Melbourne Airport - including extended functionality for check-in desk and baggage belt allocation.
- Gentrack Velocity to bill United Water customers in Auckland Super City
Gentrack has been selected to deploy its specialist water billing and CRM software to Auckland based water company United Water.
- Westpower deploys latest network billing software from Gentrack
Gentrack has successfully deployed its specialist Gentrack Velocity solution to Greymouth based electricity distribution business, Westpower.
- Gentrack Readies Aurora Energy for Next Stage of Energy Retail Contestability
Gentrack, a leading provider of billing, CRM and meter data management software for energy and water utilities announced today the successful completion of its ‘Tranche 5a’ project at Aurora Energy in Hobart, Tasmania.
- Powerco Wins Innovation Category at Deloitte Energy Awards
Powerco won the Gentrack sponsored innovation category at the 2011 Deloitte Energy Awards
- 20/20 extends its presence at Newark Liberty International Airport
Gentrack announces that its latest Resource Management System solution for ticket counters is now live at Newark Liberty International Airport. A new Wi-Fi 20/20 Mobile Operations solution has also been deployed.
- Gentrack to usher in next generation meter data management software with mDATA21
Gentrack has announced its plan to release the next generation of its meter data management software solution, mDATA21.
- TrustPower continues 20 Year partnership with Gentrack
TrustPower has renewed its contract with Gentrack, initiating a project to upgrade its core billing and customer information system to the new Gentrack Velocity platform.
- Hong Kong International Airport Selects 20/20 Aeronautical Billing
Gentrack, a leading provider of airport management solutions has announced the signing of a contract with the Airport Authority Hong Kong (AA) to deploy its 20/20 Aeronautical Billing System to Hong Kong International Airport (HKIA).
- 20/20 Airport Operational Solutions Selected by Brisbane Airport
Gentrack, a leading provider of airport information systems, has commenced deployment of its world-class 20/20 Airport Operational Database at Brisbane Airport.
- Aéroports de Montréal Deploys Latest 20/20 Aeronautical Billing System from Gentrack
Gentrack is pleased to announce that it has successfully completed an upgrade of its 20/20 Aeronautical Billing system at Aéroports de Montréal (ADM).
- Brisbane Airport Deploying 20/20 Aeronautical Billing System from Gentrack
Gentrack, a global provider of airport management solutions, announced it has signed a new contract to deploy its leading aeronautical billing system to Brisbane Airport.
- Newark Liberty Airport Signs for 20/20 Flight Information Display System
Gentrack, a leading developer of airport management solutions, has commenced deployment of its latest generation 20/20 Flight Information Display System (FIDS) at Newark Liberty International Airport.
- News Archives
Find Gentrack news items prior to 2010
- 2008 News Archives
Gentrack news items from 2008
- 2009 News Archives
Gentrack news items from 2009
- 2010 News Archives
Gentrack news items from 2010
- Gentrack marks solid year with move to new Global Headquarters
Gentrack prepares to relocate its head office in Auckland.
- Kansas City International Airport selects Airport 20/20 flight display system from Gentrack
Kansas City International Airport selects Airport 20/20 FIDS from Gentrack.
- Gentrack and Outpost Central integrate CRM and GPRS water monitoring solution
Gentrack announces partnership with Outpost Central to deliver an integrated CRM and GPRS water monitoring solution.
- Gentrack announces award for Excellence in Energy Innovation
Gentrack is proud to sponsor an award for Excellence in Energy Innovation.
- Finland's 25 Airports Counting on Airport 20/20's Aeronautical Billing System
Finavia deploys Gentrack's Airport 20/20 aeronautical billing solution.
- Energy Response selects Gentrack Velocity for Demand Response Billing
Gentrack announces contract to deliver its Gentrack Velocity software to Energy Response.
- North East Water celebrates 1 year with Gentrack Velocity
North East Water has celebrated one year since successfully completing an overhaul of its IT systems.
- Gentrack's Airport 20/20 BIDS takes flight at Newark Liberty International Airport
Newark Liberty International Airport goes live with Gentrack's Airport 20/20 baggage information display system.
- Gentrack launches new CRM software to support Smart Grid technologies
Gentrack announces its new Gentrack Velocity CRM application to support Smart Grid technologies.
- Dalkia deploys Gentrack Billing and CRM software solution in Ireland
Gentrack Velocity goes live at Dalkia, Ireland.
- Gentrack announces Broadband Billing and CRM platform for utilities
Gentrack launches broadband billing and CRM software capabilities.
- Gentrack Velocity billing deployed into the cloud
Gentrack announces the successful deployment of Gentrack Velocity billing platform in 'the cloud'.
- Gentrack's 20/20 Flight Display System goes live at Kansas City International Airport
Gentrack announces the successful deployment of its Multiple User Flight Information Display System (MUFIDS) and Airport Operational Database (AODB) at Kansas City International Airport.
- Gentrack Deploys Multi-Airport 20/20 Billing Solution in Pakistan
Gentrack announces the successful commissioning of its Airport 20/20 Aeronautical Billing System (ABS) for all 42 airports across Pakistan.
- Meridian Energy reinvests in Gentrack billing and CIS system
Gentrack, a leading developer of specialist utility billing and CIS software, announces a new contract to deploy its Gentrack Velocity software to Meridian Energy.
- Gentrack deploys Resource Simulation Solution at JFK International Airport
Gentrack announces that Terminal One at JFK International Airport in New York has gone live with its 20/20 Resource Operations Simulator (RMS SimOps).
- Gentrack's Docking sees Facebook-style channel for smart homes
James Docking speaks to Energy News on his vision for the future of smart homes and smart metering.
- New 20/20 Airport Management solutions for Christchurch International Airport
Gentrack announces that its 20/20 Resource Management (RMS) systems has now been successfully commissioned at Christchurch International Airport (CIAL).
- Gentrack deploys new Resource Management System at London City Airport
Gentrack announces the successful deployment of its 20/20 Resource Management System (RMS) at London City Airport.
- Gentrack software selected to support Tasmanian Water Reforms
Gentrack announces a contract to deploy its software to Onstream, the new common services corporation formed through the restructure of the Tasmanian water industry.
- Genesis Energy adopts Gentrack Time of Use Billing
Gentrack announces deployment of its Time of Use billing system at Genesis Energy, giving the utility one integrated system for billing all residential, SME and large commercial customers.
- Powershop wins Innovation Award sponsored by Gentrack
The world’s first online energy store, Powershop, has been presented with an Innovation Award at New Zealand’s inaugural Energy Excellence Awards, sponsored by Gentrack.
- North America's 'Friendliest Airport' upgrades 20/20 Flight Display System from Gentrack
Fort Wayne International Airport upgrades its 20/20 Flight Information Display System (FIDS) from Gentrack.
- Gentrack Energy Demand Billing System goes live at Energy Response
Gentrack announces the successful go live of its Energy Demand Billing system at Energy Response for New Zealand's Instantaneous Reserves market.
- Meridian retail prepares for back office cut-over
Meridian Energy prepares for go-live of new Gentrack Velocity billing and CRM software.
- Gentrack deploys 20/20 Aeronautical Billing Solution at JFK International Airport
Gentrack announces the deployment of its 20/20 Aeronautical Billing solution at Terminal One, JFK International Airport.
- $1.4m Technology R&D Grant Awarded to Gentrack
Gentrack has been awarded a $1.4m R&D grant under the Government’s Technology Development Grant programme. Find out more...
- Gentrack deploys mDATA21 at Horizon Power to Support Smart Grid Initiatives
Gentrack commences deployment of its specialist Meter Data Management system mDATA21 to Horizon Power in Western Australia.
- NZ Lines Companies upgrade to latest Gentrack Billing technology
Gentrack announces new contracts with Eastland Network and Westpower for upgrades to the latest version of Gentrack Velocity for Networks to support smart metering technologies.
Knowledge Centre
- Gentrack Blog
Find Gentrack's latest blogs about hot utility industry topics and new technologies applicable to energy and water utilities here.
- Whitepapers
Find Gentrack's industry whitepapers here.
- Success Stories
Read case studies from Gentrack customers including Genesis Energy, Vector, Horizon Power, North East Water and Red Energy.
- Case Study: Genesis Energy
New Zealand's largest energy retailer, Genesis Energy uses Gentrack Velocity to bill and manage over 600,000 electricity and gas customers. Find out more in this case study.
- Case Study: Genesis Energy Time-of-Use Project
Genesis Energy adopts Gentrack Velocity Time of Use Billing system. Find out more in this case study.
- Case Study: Horizon Power
‘A stunning success’ – Following disaggregation of the Western Australian electricity market, integrated energy company Horizon Power deploys the Gentrack Velocity customer information and billing system to support its 40,000 customers. Find out more in t
- Case Study: North East Water
North East Water upgrades to the latest version of the Gentrack Velocity water billing and CRM solution to transform the customer experience. Find out more in this case study.
- Case Study: Red Energy
Red Energy, one of Australia's fastest growing utility companies benefits from Gentrack's billing and customer management solutions. Find out more in this case study.
- Case Study: Vector Limited
Vector Limited, New Zealand's largest energy distributor implements the Gentrack Network Billing system. Find out more in this case study.