25 March 2010: Gentrack, a leading developer of specialist utility billing and CRM software, announced today a new contract to deliver its Gentrack Velocity software to Energy Response, Australia’s and New Zealand’s largest Demand Response (DR) aggregator.
Energy Response delivers a range of innovative solutions to provide DR to its customers (System Operators, Retailers and Networks) across Australia (NEM and WAEM) and New Zealand. Energy Response sources, aggregates, schedules, dispatches and settles capacity made available by electricity consumers (DR Providers) in Australia and New Zealand for use by Energy Response’s utility customers. Providers receive financial benefits for the use of their capacity in Energy Response solutions.
“We’re excited to work with another innovator in the Smart Grid – Smart Metering space,” said Gentrack CEO James Docking. “Demand Response is very new to our respective electricity markets, and it is quickly proving its merit as we look to rein-in increasing costs of electricity. We have invested significantly in understanding DR and the role of our utility billing system – all of which ensures that Energy Response has a ‘best of breed’ application to support the most complex of DR billing and tariff management activities.”
This contract follows a number of large wins for Gentrack in the energy, water and airport utility markets across the UK, USA, Europe and Asia. Moving to its new headquarters in May this year, Gentrack is experiencing unprecedented demand for its utility billing and CRM software as utilities entertain the value and low risk proposition offered by its ‘best of breed’ positioning in the market place.