Gentrack, a leader in utility billing and customer experience software and airport operational management technology, announces the appointment of Jan Behrens to the role of Chief Technology Officer.
Behrens comes to Gentrack Group (NZX/ASX: GTK) from Orion Health (NZX/ASX: OHE), a rising global star in patient care software, where he was EVP of Engineering and EVP Shared Technology Group. Before joining Orion Health, he was CTO of PayGlobal, a company acquired by MYOB in 2014. He is passionate about new technologies and the value they bring to businesses.
“It’s an exciting time for Gentrack and I’m delighted with this opportunity to lead the company’s R&D programme, as we look to support our customers’ increasingly innovative business models. I’m excited about how utilities, in particular, are embracing customer engagement channels and emerging smart grid technologies, including peer-to-peer microgrids, solar and battery storage. Gentrack is uniquely positioned at the heart of this transformation, engaging with utilities to unlock the full value of these new opportunities through our expertise and Velocity platform.”
Ian Black, Gentrack’s Chief Executive Officer says, “Gentrack already has an unmatched reputation for delivering flexible, proven software that manages critical business processes for utilities and airports. Our focus now is to invest in both the talent and the software that will further enhance our client’s profitability and enable them to deliver an outstanding customer experience. Jan’s leadership in high growth companies and deep experience in Cloud, digital technologies and agile software development will provide a real boost to our innovation initiatives.”
The appointment of Behrens is also part of a wider organisational restructure within Gentrack to support the company’s growth. Key initiatives include the development of a framework to more rapidly recruit, train and nurture its talent and the recent establishment of a global consultancy service business.
“Utilities and airports want to work with providers they trust, who bring insight, innovation and help deliver measurable business value,” said Black. “That has always been the Gentrack difference. Our Consultancy Services will leverage the incredible depth of industry knowledge within our organisation to further bolster the business value we deliver to each of our clients.”