Innovation partners

Innovation partners

Craft your advantage with innovative technology.

Expert partners ready to deliver value

Let’s Talk

Supercharge your ambition

Utility providers come in all shapes and sizes.  Some need help starting and growing and some need expert advice to deliver their dreams of exceptional customer experience and innovation.


What they all have in common is the need to drive efficiency and keep innovating, to beat the competition and stay compliant.  The Innovation Ecosystem brings together a selected group of relevant, expert suppliers ready to meet that need and deliver value fast.

Fuel your Growth

The growing innovation ecosystem is shaped by the needs of our customers’ utility businesses – borne of years supporting successful new market entrants and driving efficiency for established suppliers.


It’s all about creating an environment where clients and partners collaborate to mutual benefit.  It’s about creating value that everyone feels, because when our clients and partners do good things for their end customers, we all benefit.

Explore the ecosystem

These innovators offer a breadth of solutions. Some offer global utility experience and solutions, with others being specialists in certain regions, markets or segments.

Datagraphic helps utilities of all sizes with service delivery: by automating outbound customer communications. We connect utilities with their customers through print, email, web apps and SMS, using information from their Gentrack platform. Utilities achieve paperless working and improve productivity and customer engagement: without capital investment or extra resources.

Connect with partner

Eliq is a SaaS company specialising in energy customer engagement. We help Energy Retailers keep their customers longer, increase smart meter uptake and reduce inbound contact through white-label mobile apps or smart meter insights via our API or SDK. This is through a mix of UI/UX design, data science and behavioural science brought together in one platform.

Connect with partner

Established in 1998, AmdoSoft is an IT Automation and Robotic Process Automation (RPA) expert. The AmdoSoft product "b4" is a state-of-the-art technology with wide-ranging business automation capabilities. A flexible approach to complex business challenges allows AmdoSoft to deliver the right business outcome at the right time.

Connect with partner

Astral Tech believe in simple, efficient, cost-effective and world-class customer service. We deliver this by creating one view of the customer via an end-to-end digital service platform for utility suppliers, their customers and service delivery partners. Incorporating customer self-serve, data warehousing and analytics, customer service desk and power tools.

Connect with partner

Whether you’re looking for compute power, database storage, content delivery or other functionality, AWS has the services to help you build sophisticated applications with increased flexibility, scalability and reliability.

Connect with partner

At Esendex we have one shared objective - to improve the way businesses across different industry sectors communicate. As a global multichannel communications provider, we help businesses like yours reach your goals by using a combination of SMS, Voice, Email, Mobile and Web to improve customer interaction while reducing operating costs.

Connect with partner

AccessPay is building the world’s first platform connecting finance systems with global banks and payment schemes. Our goal is to transform the way finance & treasury teams work. We solve key business challenges by automating and securing data flows between businesses, systems and banks.

Connect with partner

Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that improve the everyday lives of people around the globe.

Connect with partner

Founded in 1917, Integrity has been producing print for business for over 100 years. While the print market and the services we offer have changed dramatically in that time, our core values of outstanding customer service and reliability remain at the heart of what we do. We employ over 300 people just outside Bath to deliver outstanding print solutions to our customers.

Connect with partner

GoCardless is a global leader in recurring payments. We help 50,000+ customers (and 40% of UK energy companies) take the pain out of getting paid.  Our technology platform enables energy suppliers to scale efficiently whilst minimising time and resources allocated to handling payments.

Connect with partner

Established in 1989 and part of The DDC Group, DDC OS is a well-established and successful Business Process Outsourcer. provides smart, agile and innovative solutions to a range of clients across several sectors. Our clients see our solution as an extension of their team and believe that our partnership approach facilitates this.

Connect with partner

You may also be interested

Utilities solutions

Join the ecosystem

Partner resources

Our partners

From high growth energy retailers to well estabilished networks and water companies
- We work with innovative utilities around the world.


Be the first to know

I consent to receive Gentrack News and Views*

By subscribing, I acknowledge the Gentrack Data Protection Policy and if relevant to the Australian Privacy Policy and Australian Collection Notice.