Billing & Customer Care

Billing & Customer Care

Bill anything, build new products and services, and deliver the latest omni channel customer engagement.

Utilities are moving away from legacy systems, driven by the need for agile technologies that enable reduced cost to serve and cleantech products for consumers.

 

Gentrack’s market leading Billing and Customer care product suite, offers capabilities that enable utilities to bill anything, build new product and service offerings fast, and deliver the latest digital customer experiences and omni-channel engagement.

Balancing the diverse needs of the prosumer, consumer, and industry, to drive profitability in a volatile market and with support for a variety of commercial models, including as a fully managed service; fixed and variable charges, time of use tariffs and beyond energy supply offerings: fit for any market.


Tailored solutions built from utility market expertise

Market compliance with pre-built market interfaces and processes for competitive energy markets.

Proven dual fuel and multi-product capabilities for both B2C and B2B contracts.

A microservices architecture for connecting new innovations and leveraging large volumes of smart meter data.

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