Billing & Customer Experience

Billing & Customer Experience

Cloud-first solutions for utility suppliers

Solutions found at the heart of the world’s most innovative
energy and water utilities

Bill anything with out-of-the-box capabilities

Gentrack solutions are powered by our Junifer and Velocity products, providing out of the box customer experience capabilities for innovative energy retailers.

 

With them, our customers can bill anything, craft new product and service offerings and deliver the latest digital customer experiences and multi-channel engagement.

 

Business confidence at the core, powered by Junifer and Velocity

High performance utilities need highly flexible and configurable meter-to-cash capabilities, supporting a myriad of billing models; fixed and variable charges, time of use tariffs and beyond energy supply offerings.

 

For residential, SME and Commercial and Industrial customers, metered, unmetered and other variations.


Tailored solutions built from utility market expertise

Market compliance with pre-built market interfaces and processes for competitive energy markets.

Proven dual fuel and multi-product capabilities for both B2C and B2B contracts.

A microservices architecture for connecting new innovations and leveraging large volumes of smart meter data.

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An ecosystem to bring expertise and value to energy retailers