Gentrack’s revenue, operations and customer engagement software platforms are trusted by some of the world’s most dynamic utilities and airports.

We pair our mission critical platforms with our deep market knowledge to lower service costs, accelerate growth and build exceptional customer experiences.

UTILITY BILLING AND CRM

Play your way

Quickly launch and bill new services, gain deep insight into every customer and connect to emerging technologies. With Gentrack,  you can innovate faster, create better customer journeys and confidently navigate market reform.

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“Our partnership with Gentrack has been a long term one and we appreciate Gentrack’s capability, can do attitude and willingness to work with us collaboratively to achieve our business aspirations.”

SIMON CLARKE, GM BUSINESS SOLUTIONS & TECHNOLOGY, TRUSTPOWER

JOIN GENTRACK AT LEADING INDUSTRY EVENTS

You can find Gentrack supporting key utility and airport industry events around the world.

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News

Horizon Power Deploys New Gentrack Platform to Support Future Innovation
Gentrack Group Ltd, a provider of essential software and services for utilities, announced today the successful deployment of its latest billing and customer information system to Horizon Power in Western Australia (WA). Horizon Power is... Read More

Gentrack Launches Cloud Platform to Enable Utilities to Craft Unique Digital Customer Experiences
Gentrack Group Ltd (NZX/ASX: GTK), a leading provider of essential software and services for utilities, has today unveiled Gentrack Cloud Integration Services (GCIS), an API platform designed to enable energy and water suppliers to shape... Read More

Events

30Oct

Singapore International Energy Week 2018 - Having partnered with utilities within some of the world’s most competitive energy markets, Gentrack has developed a deep knowledge of what it takes for utilities to operate, learn and compete successfully. For 27+ years, we have combined this knowledge with essential software to enable clients to lower cost to serve, boost profitability, enhance the customer experience and confidently navigate market reform. Let’s meet at SIEW 2018. Read More

21Nov

Australian Utility Week - MELBOURNE
Australian Utility Week is a large scale expo dedicated to building the Digital Utility. Join us at the Melbourne Convention & Exhibition Centre to talk about new energy retail trends and how we can support your meter-to-cash business. Read More

Blog

Arming your utility business with enterprise CRM
In this whitepaper, we explore some of the key considerations for utilities looking to deploy CRM into their enterprise to drive new customer experiences. In particular, we look at the challenges that need to be... Read More

Make the smartest choice for your smart water meter trials
Water utilities are expected to drive global smart meter connection growth to 1.2 billion connections in 2022, according to forecasts by market research company ABI Research. By enabling water suppliers to quickly track and control... Read More